TY - JOUR
T1 - Satisfação dos usuários de cadeiras de rodas da Região Metropolitana da Baixada Santista
AU - Curi, Haidar Tafner
AU - Ferretti, Eliana Chaves
AU - Franco, Renata Conter
AU - Allegretti, Ana Luiza Caltabiano
AU - da Silva, Maria Stella Peccin
N1 - Publisher Copyright:
© 2024, Associacao Brasileira de Pos - Graduacao em Saude Coletiva. All rights reserved.
PY - 2024
Y1 - 2024
N2 - This article seeks to identify user satisfaction in relation to wheelchairs and the provision of public and private health services in the Baixada Santista Metropolitan Region. It involved a cross-sectional study with a quanti-tative approach. Participants answered a socio-demographic questionnaire and the Brazilian version of the Quebec Assistive Technology User Satisfaction Assessment. Data were analyzed using descriptive and comparative statistics by means of Student’s t test. Cohen’s d effect sizes were also calculated. Participants (n = 42) were “more or less satisfied” with the wheelchairs and “quite satisfied” with the services provided. Rigid frame wheelchair users were significantly more satisfied with their wheelchairs compared to users of wheelchairs weighing over 198 lbs. (p = 0.010, d = 1.04). Users of private services showed significantly greater satisfaction with the provision of the service compared to public services users (p = 0.021, d = 0.75). Wheelchair users in the Baixada Santista Metropolitan Region are more satisfied with the rigid frame wheelchair and less satisfied with public services.
AB - This article seeks to identify user satisfaction in relation to wheelchairs and the provision of public and private health services in the Baixada Santista Metropolitan Region. It involved a cross-sectional study with a quanti-tative approach. Participants answered a socio-demographic questionnaire and the Brazilian version of the Quebec Assistive Technology User Satisfaction Assessment. Data were analyzed using descriptive and comparative statistics by means of Student’s t test. Cohen’s d effect sizes were also calculated. Participants (n = 42) were “more or less satisfied” with the wheelchairs and “quite satisfied” with the services provided. Rigid frame wheelchair users were significantly more satisfied with their wheelchairs compared to users of wheelchairs weighing over 198 lbs. (p = 0.010, d = 1.04). Users of private services showed significantly greater satisfaction with the provision of the service compared to public services users (p = 0.021, d = 0.75). Wheelchair users in the Baixada Santista Metropolitan Region are more satisfied with the rigid frame wheelchair and less satisfied with public services.
KW - Access to health services
KW - Assistive technology
KW - Public health
KW - User satisfaction
KW - Wheelchairs
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U2 - 10.1590/1413-81232024292.17552022
DO - 10.1590/1413-81232024292.17552022
M3 - Article
C2 - 38324835
AN - SCOPUS:85184690015
SN - 1413-8123
VL - 29
JO - Ciencia e Saude Coletiva
JF - Ciencia e Saude Coletiva
IS - 2
M1 - e17552022
ER -