Information governance in an academic medical center: A case study

While information governance programs abound in most sectors, they are not widely leveraged in healthcare and vary highly when they exist. We report on a case study of a four-year journey towards information governance at a mid-sized academic medical center. We discuss the factors prompting a more formal approach to information governance, the components of information governance most relevant to our institution, our initial program and lessons learned. We conclude that in our institution, and likely in healthcare in general, information governance and information system governance are essential for enterprise data quality and cannot be treated separately.