Ward round checklist improves patient perception of care

Joshua Read, William Perry, Jeremy I. Rossaak

Research output: Contribution to journalArticlepeer-review

Abstract

Background: Checklists have been shown to reduce morbidity and mortality in medicine by improving documentation and reducing errors. In the modern era of care, where patients are the centre of decision-making, this study examines patient perception of care and error prevention with the use of ward round checklist. Methods: We conducted a prospective stepped-wedge cluster randomized controlled checklist intervention study using a standardized questionnaire to investigate patients' perception of ward rounds before and after implementation of a ward round checklist. Results: A total of 124 patients completed the questionnaire. The overall percentage of items endorsed increased significantly by 5.1% from 64.8% to 70.0% (P = 0.014). Statistically significant improvements were seen in patients knowing their diagnosis (P = 0.027), the day's plan (P = 0.038), observing a medication chart (P < 0.001) and observation chart review (P = 0.008). Conclusion: Our study indicates that the use of a ward round checklist leads to patient-perceived improvements in aspects of quality of care.

Original languageEnglish (US)
JournalANZ Journal of Surgery
DOIs
StateAccepted/In press - 2021

Keywords

  • checklist
  • error prevention
  • patient safety
  • quality
  • surgery

ASJC Scopus subject areas

  • Surgery

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