Team behavioral norms: A shared vision for a healthy patient care workplace

Mickey L. Parsons, Paul Clark, Michelle Marshall, Patricia A. Cornett

    Research output: Contribution to journalReview articlepeer-review

    17 Scopus citations


    Leaders are bombarded with healthy workplace articles and advice. This article outlines a strategy for laying the foundation for healthy patient care workplaces at the pivotal unit level. This process facilitates the nursing unit staff to create and implement a shared vision for staff working relationships. Fourteen acute care hospital units, all participants in a healthy workplace intervention, were selected for this analysis because they chose team behavioral norms as a top priority to begin to implement their vision for a desired future for their units, a healthy workplace. These units developed specific team behavioral norms for their expectations of each other. The findings revealed 3 major norm themes and attributes: norms for effective communication, positive attitude, and accountability. Attributes of each norm are described to assist nurses to positively influence their core unit work culture.

    Original languageEnglish (US)
    Pages (from-to)213-218
    Number of pages6
    JournalCritical Care Nursing Quarterly
    Issue number3
    StatePublished - Jul 1 2007


    • Action research
    • Code of conduct
    • Culture
    • Empowerment
    • Healthy workplace
    • Magnet hospitals
    • Participatory management
    • Search conference
    • Team behavioral norms
    • Unit shared leadership

    ASJC Scopus subject areas

    • Critical Care


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