Team behavioral norms: A shared vision for a healthy patient care workplace

Mickey L. Parsons, Paul Clark, Michelle Marshall, Patricia A. Cornett

Research output: Contribution to journalArticle

15 Citations (Scopus)

Abstract

Leaders are bombarded with healthy workplace articles and advice. This article outlines a strategy for laying the foundation for healthy patient care workplaces at the pivotal unit level. This process facilitates the nursing unit staff to create and implement a shared vision for staff working relationships. Fourteen acute care hospital units, all participants in a healthy workplace intervention, were selected for this analysis because they chose team behavioral norms as a top priority to begin to implement their vision for a desired future for their units, a healthy workplace. These units developed specific team behavioral norms for their expectations of each other. The findings revealed 3 major norm themes and attributes: norms for effective communication, positive attitude, and accountability. Attributes of each norm are described to assist nurses to positively influence their core unit work culture.

Original languageEnglish (US)
Pages (from-to)213-218
Number of pages6
JournalCritical Care Nursing Quarterly
Volume30
Issue number3
DOIs
StatePublished - Jul 2007
Externally publishedYes

Fingerprint

Workplace
Patient Care
Hospital Units
Nursing Staff
Social Responsibility
Nurses
Communication

Keywords

  • Action research
  • Code of conduct
  • Culture
  • Empowerment
  • Healthy workplace
  • Magnet hospitals
  • Participatory management
  • Search conference
  • Team behavioral norms
  • Unit shared leadership

ASJC Scopus subject areas

  • Nursing(all)
  • Critical Care and Intensive Care Medicine

Cite this

Team behavioral norms : A shared vision for a healthy patient care workplace. / Parsons, Mickey L.; Clark, Paul; Marshall, Michelle; Cornett, Patricia A.

In: Critical Care Nursing Quarterly, Vol. 30, No. 3, 07.2007, p. 213-218.

Research output: Contribution to journalArticle

Parsons, Mickey L. ; Clark, Paul ; Marshall, Michelle ; Cornett, Patricia A. / Team behavioral norms : A shared vision for a healthy patient care workplace. In: Critical Care Nursing Quarterly. 2007 ; Vol. 30, No. 3. pp. 213-218.
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