TY - JOUR
T1 - Mitigating the gender gap
T2 - How “DOCTOR” badges affect physician identity
AU - Chang, Jenny
AU - Arbo, John
AU - Jones, Michael P.
AU - Silverberg, Joshua
AU - Corbo, Jill
N1 - Publisher Copyright:
© 2021
PY - 2021/8
Y1 - 2021/8
N2 - Objectives: Patients and their families frequently misclassify female physicians in the Emergency Department (ED) as non-physicians. Physician misidentification impacts the environment of care on multiple levels; including patient satisfaction and physician well-being. Implementing “DOCTOR” badges may be a low-cost tool to rectify these problems. Methods: The study was conducted in a large urban academic medical center. Badges with the title “DOCTOR” was distributed to 83 Emergency Medicine (EM) residents and 28 EM Attendings in the department. After 3 months, the residents and Attendings were surveyed to assess the efficacy of the intervention. Descriptive data, univariable, and multivariable analyses were conducted. Results: There were 98 respondents to the pre-intervention survey and 87 respondents to the post-intervention survey. 91% of EM physicians reported that they were misidentified by the patients and their families. Compared to male EM physicians, female EM physicians were disproportionately more likely to be misidentified as a non-physician 43% vs 97%, respectfully, 95% CI: [37,66], p < 0.0001. After wearing the “DOCTOR” badges, a postintervention survey showed decrease in misidentification of female EM physicians by patients and their families to 81.6%, a 15.4% decrease, p = 0.03. Being more valued was reported by 73.7% female physicians vs. 44.9% male physicians, 95% CI [7.9,46], p = 0.007. Similarly, 64.3% EM physicians felt less frustration with misclassification, 81.6% female physicians vs. 51% male physicians, 95% CI [10.5,47], p = 0.0033. Conclusions: Female EM physicians are disproportionately misidentified by patients and their families and are more likely to feel undervalued when clarifying their roles. In only a span of 3 months, we found that the use of “DOCTOR” badges decreased misidentification and improved outcomes that may enhance physician wellness. Having EM physicians wear a “DOCTOR” badge may be a simple and effective long-term solution to this issue.
AB - Objectives: Patients and their families frequently misclassify female physicians in the Emergency Department (ED) as non-physicians. Physician misidentification impacts the environment of care on multiple levels; including patient satisfaction and physician well-being. Implementing “DOCTOR” badges may be a low-cost tool to rectify these problems. Methods: The study was conducted in a large urban academic medical center. Badges with the title “DOCTOR” was distributed to 83 Emergency Medicine (EM) residents and 28 EM Attendings in the department. After 3 months, the residents and Attendings were surveyed to assess the efficacy of the intervention. Descriptive data, univariable, and multivariable analyses were conducted. Results: There were 98 respondents to the pre-intervention survey and 87 respondents to the post-intervention survey. 91% of EM physicians reported that they were misidentified by the patients and their families. Compared to male EM physicians, female EM physicians were disproportionately more likely to be misidentified as a non-physician 43% vs 97%, respectfully, 95% CI: [37,66], p < 0.0001. After wearing the “DOCTOR” badges, a postintervention survey showed decrease in misidentification of female EM physicians by patients and their families to 81.6%, a 15.4% decrease, p = 0.03. Being more valued was reported by 73.7% female physicians vs. 44.9% male physicians, 95% CI [7.9,46], p = 0.007. Similarly, 64.3% EM physicians felt less frustration with misclassification, 81.6% female physicians vs. 51% male physicians, 95% CI [10.5,47], p = 0.0033. Conclusions: Female EM physicians are disproportionately misidentified by patients and their families and are more likely to feel undervalued when clarifying their roles. In only a span of 3 months, we found that the use of “DOCTOR” badges decreased misidentification and improved outcomes that may enhance physician wellness. Having EM physicians wear a “DOCTOR” badge may be a simple and effective long-term solution to this issue.
KW - Gender bias
KW - Patient satisfaction
KW - Physician identification
KW - Physician wellness
KW - Quality improvement
KW - Racial bias
UR - http://www.scopus.com/inward/record.url?scp=85106539095&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85106539095&partnerID=8YFLogxK
U2 - 10.1016/j.ajem.2021.04.037
DO - 10.1016/j.ajem.2021.04.037
M3 - Article
C2 - 33932637
AN - SCOPUS:85106539095
SN - 0735-6757
VL - 46
SP - 141
EP - 145
JO - American Journal of Emergency Medicine
JF - American Journal of Emergency Medicine
ER -