Implementing individual and community assessments

Jeffrey Tangonan Acido, Jermaine Agustin, Caitlin G. Allen, Rebecca Anderson, Melanie Apodaca, Rachel Arasato, Roshni Biswa, Gretchen Bondoc, J. Nell Brownstein, Chasity Nohealani Cadaoas, Kristy Canionero, Ashley Corpuz, Dennis Dunmyer, Selena Gaui, Leina'ala Kanana, Shawna Koahou, Dominique Lucas, Sara S. Masoud, June Munoz, Susan Oshiro-TaogoshiKelly Pilialoha-Cypriano, E. Lee Rosenthal, Desiree Santana, Dalia Solia, R. Napualani Spock, Julie Ann St John, Malia Talbert, Nathan Tarvers, Lani Untalan, Wes Warner, Shannon Watson, Deborah White

Research output: Chapter in Book/Report/Conference proceedingChapter


The process of implementing individual and community assessments includes recognizing the strengths, assets, needs, and challenges of a specified individual and/or community. While this chapter highlights two teams from different parts of the country, Hawai'i and Kansas City, Missouri, they both recount how community health workers (CHWs) participate in design, implementation, and interpretation of individual-level assessments and community-level assessments. The Hawai'i team shares multiple stories of CHWs' deep knowledge base of program requirements, utilization of multiple eligibility tools and forms, cultural humility, and communication skills to clearly connect and converse with individuals in a way that is helpful and eases anxiety when facing multiple needs and barriers. The Kansas City team with KC CARE Health Center describes how assessments are a key component to understanding clients and their circumstances. CHWs share their stories on listening to clients, and these stories demonstrate the positive impact informal assessment have on CHWs' relationship with their clients and how a supportive and sensitive partnership helps guide clients to success.

Original languageEnglish (US)
Title of host publicationPromoting the Health of the Community
Subtitle of host publicationCommunity Health Workers Describing Their Roles, Competencies, and Practice
PublisherSpringer International Publishing
Number of pages34
ISBN (Electronic)9783030563752
ISBN (Print)9783030563745
StatePublished - Mar 22 2021


  • Access to care
  • Care planning system
  • Client centered
  • Community-based
  • Disparities
  • Hawai'i
  • Reassessment
  • Relationships
  • Social determinants

ASJC Scopus subject areas

  • General Social Sciences
  • General Psychology
  • General Medicine


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