Evaluating an Innovative Educational Strategy for Health Care Organizations. Building Bridges Across Historical Silos for Quality

This article describes the development, implementation, and preliminary evaluation of the Interprofessional Study Group for Quality Improvement (ISG) at a multihospital metropolitan tertiary health system. Participants read chapters and facilitated weekly discussions using a text in the Dartmouth Quality Improvement Curriculum, interviewed patients about their hospital experiences, identified care gaps from interview data, and presented a pilot plan for a quality improvement initiative. Although few differences were noted between pre and post responses, participants' comments about shared learning with a common language, and learning from patient interviews suggest the approach facilitated interest, enthusiasm, and intent to collaborate in future initiatives.