Communicating With Dying Patients and Their Families: Multimedia Training in End-of-Life Care

Phylliss M. Chappell, Jennifer Healy, Shuko Lee, Glen Medellin, Sandra Sanchez-Reilly

Research output: Contribution to journalArticlepeer-review

5 Scopus citations


Background: The need for end-of-life (EOL), high-impact education initiatives to prepare medical students to communicate with dying patients and their families and to cope with issues of death and dying, is well recognized. Methods: Third-year medical students (n = 224), during their ambulatory rotation, completed a multimedia EOL curriculum, which included pre-/posttests, an online case-based module, didactic presentation, and a tablet computer application designed to demonstrate the signs and symptoms seen in the last hours of life for families of dying patients. Pre- and posttests were compared using Pearson χ2 or Fisher exact test, and improvement was measured by weighted κ coefficient. Results: On preintervention surveys, the majority of students demonstrated positive attitudes toward the care of dying patients and their families. Despite this high pretest positive attitude, there was a statistically significant overall positive attitude change after the intervention. The lowest pretest positive attitudes and lowest posttest positive attitude shifts, although all statistically improved, involved addressing the thoughts and feelings of dying patients and in coping with their own emotional response. Conclusions: Medical students exposure to this multimedia EOL curriculum increases positive attitudes in caring for dying patients and their families.

Original languageEnglish (US)
Pages (from-to)637-644
Number of pages8
JournalAmerican Journal of Hospice and Palliative Medicine
Issue number7
StatePublished - Aug 1 2017


  • communication
  • end-of-Life care
  • end-of-life education
  • medical students

ASJC Scopus subject areas

  • General Medicine


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