TY - JOUR
T1 - Capturing Psychologists’ Work in Integrated Care
T2 - Measuring and Documenting Administrative Outcomes
AU - Kearney, Lisa K.
AU - Smith, Clifford A.
AU - Pomerantz, Andrew S.
N1 - Publisher Copyright:
© 2015, Springer Science+Business Media New York (outside the USA).
PY - 2015/12/1
Y1 - 2015/12/1
N2 - With the expansion of integrated primary care and the increased focus on fiscal sustainability, it is critical for clinical managers of these innovative systems to have practical methods for measuring administrative outcomes. Administrative outcomes will assist leadership in the development of efficient, streamlined clinics to provide services to the primary care population. Additionally, administrative measures can be utilized to provide information to assist in guiding resource utilization and management decisions. Several administrative outcomes are suggested for integrated primary care managers to consider for application, including: clinic utilization measures, integrated care administrative measures, wait time and access metrics, and productivity monitors. Effective utilization of these measures can help office managers and clinic leadership not only to maximize patient care, but also to enhance essential business operations, which increase the long-term sustainability of integrated primary care programs.
AB - With the expansion of integrated primary care and the increased focus on fiscal sustainability, it is critical for clinical managers of these innovative systems to have practical methods for measuring administrative outcomes. Administrative outcomes will assist leadership in the development of efficient, streamlined clinics to provide services to the primary care population. Additionally, administrative measures can be utilized to provide information to assist in guiding resource utilization and management decisions. Several administrative outcomes are suggested for integrated primary care managers to consider for application, including: clinic utilization measures, integrated care administrative measures, wait time and access metrics, and productivity monitors. Effective utilization of these measures can help office managers and clinic leadership not only to maximize patient care, but also to enhance essential business operations, which increase the long-term sustainability of integrated primary care programs.
KW - Access
KW - Clinic administration
KW - Integrated care
KW - Productivity
UR - http://www.scopus.com/inward/record.url?scp=84949490748&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84949490748&partnerID=8YFLogxK
U2 - 10.1007/s10880-015-9442-7
DO - 10.1007/s10880-015-9442-7
M3 - Article
C2 - 26645090
AN - SCOPUS:84949490748
SN - 1068-9583
VL - 22
SP - 232
EP - 242
JO - Journal of Clinical Psychology in Medical Settings
JF - Journal of Clinical Psychology in Medical Settings
IS - 4
ER -