Barriers to Interorganizational Knowledge Transfer in Post-Hospital Care Transitions: Review and Directions for Information Systems Research

Shi Ying Lim, Sirkka L. Jarvenpaa, Holly L Lanham

Research output: Contribution to journalArticlepeer-review

12 Scopus citations

Abstract

Post-hospital care transitions involve coordination and continuity of care from hospital providers to patients and community providers. These care transitions represent a domain of high-risk interorganizational collaborations. However, a conversation about how health information technology (HIT) can enhance interorganizational knowledge transfer during care transitions is largely absent in the information systems literature. We conducted a review of qualitative studies of post-hospital care transitions to better understand barriers to knowledge transfer in high-risk interorganizational collaborations. Our analysis highlights how time pressures inhibit multilateral knowledge transfers, accommodation of fluctuating absorptive capacity, and reconciliation of knowledge and goal conflicts. We advance research questions that focus on HIT capabilities to ease these barriers.

Original languageEnglish (US)
Pages (from-to)48-74
Number of pages27
JournalJournal of Management Information Systems
Volume32
Issue number3
DOIs
StatePublished - Jul 3 2015
Externally publishedYes

Keywords

  • absorptive capacity
  • health information technology
  • healthcare transitions
  • interorganizational knowledge transfer
  • IS design
  • knowledge management

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems and Management
  • Management Science and Operations Research
  • Computer Science Applications

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