Exploration de l'hétérogénéité d'usage de dossiers médicaux électroniques: Usage des TI perçu comme émergent et guidé par les valeurs et l'expertise

Translated title of the contribution: An exploration of heterogeneity in electronic medical record use: Information technology use as emergent and driven by values and expertise

Holly Jordan Lanham, Reuben R. McDaniel

Research output: Contribution to conferencePaper

2 Scopus citations

Abstract

We explore heterogeneity in the use of an organization-wide information technology (IT) by both individuals and groups in a professional organization. We study electronic medical record use by physicians and clinic work groups in two medical practices operating within one multi-specialty health care clinic. Data collection methods include interviews, non-participant observations, and questionnaires. Drawing on theories of professional organizations and complex adaptive systems, we offer as an explanation of heterogeneity in IT use by individuals that IT use is a function of professional values and expertise and of heterogeneity of IT use in groups the insight that IT use at a collective level is an emergent property arising from the interactions of diverse, learning agents. This study contributes to information systems research by enriching current understandings of IT use and by providing new insights about heterogeneous IT use in professional organizations.

Translated title of the contributionAn exploration of heterogeneity in electronic medical record use: Information technology use as emergent and driven by values and expertise
Original languageFrench
StatePublished - Dec 1 2008
Externally publishedYes
Event29th International Conference on Information Systems, ICIS 2008 - Paris, France
Duration: Dec 14 2008Dec 17 2008

Conference

Conference
CountryFrance
CityParis
Period12/14/0812/17/08

Keywords

  • Complex adaptive systems
  • Emergence
  • Heterogeneity in IT use
  • Information technology use
  • Professional organizations
  • Values and expertise

ASJC Scopus subject areas

  • Information Systems

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    Lanham, H. J., & McDaniel, R. R. (2008). Exploration de l'hétérogénéité d'usage de dossiers médicaux électroniques: Usage des TI perçu comme émergent et guidé par les valeurs et l'expertise. Paper presented at 29th International Conference on Information Systems, ICIS 2008, Paris, France.